This page is just to let you know about the small number of third party services I use to make everything work, terms of sale, and how I respect your privacy.
For all users/visitors
The backend, UI and database for this site are all hosted via a company called Digital Ocean
The only personal data stored here is your email address to enable the site to work correctly (and handle important details such as whether you're a Practical ASP.NET Pro member and/or what courses you have access to).
I use Plausible Analytics to access useful stats about how many people are visiting the site, which pages are most popular etc.
Unlike other analytics software, all site measurement data is completely, and totally anonymous. No cookies are set, nor are any personal details collected.
Plausible is built and hosted in the EU, where all aggregated site data is kept fully secured, encrypted and hosted on renewable energy powered servers (in Germany).
As you might be able to tell, I'm a big fan of Plausible, mostly because of their privacy focus and commitment to never track, collect or store any personal or personally identifiable information.
You can read more about Plausible's approach here
I use Auth0 to handle all authentication/authorisation requirements. If you choose to register an account for this site (https://practicaldotnet.io), Auth0 will store the relevant details to enable you to log in. Data stored here includes your email address if you register with your email and a password, or alternatively a link to your social account(s) if you choose to log in that way.
When you log in a cookie is stored in your browser to control which parts of the site you are able to access.
I send some key transactional emails using Mailgun. The email server used with Mailgun is hosted in the EU.
For newsletter subscribers
I use Bento as my email service provider.
Data stored with them includes your email address, and (if you provide it) your name. All emails from myself (via Bento) include a link to unsubscribe.
For customers (who purchase courses/ebooks)
Your email address will be added to Bento who I use as my primary email service provider. Data stored with them includes your email address, and (if you provide it) your name. All emails from myself (via Bento) include a link to unsubscribe.
I use Auth0 to handle all authentication/authorisation requirements. If you purchase a course a site profile/account will be created automatically. You will then be asked to create a password (enabling you to log in to the site to access your content). Auth0 will store the relevant details to enable you to log in. Data stored here includes your email address if you register with your email and a password, or alternatively a link to your social account(s) if you choose to log in that way.
When you log in a cookie is stored in your browser to control which parts of the site you are able to access, and to ensure you are able to see details which relate to your purchases.
I use Lemon Squeezy to handle payment processing. They in turn connect to Stripe or PayPal (depending on the payment method you choose). Lemon Squeezy captures the email address you enter as part of the payment process, and your ip address/approximate location.
If you choose to pay by entering your card details, Stripe will ultimately handle that transaction. Data stored in Stripe includes your email address.
If you choose to pay via your PayPal account then no extra/additional personally identifiable details will be captured/stored.
Cookies
I use cookies to keep you signed in to the site.
If you follow a link from an email you receive from me via Bento I may also access and store (in the browser, via a cookie or other storage mechanism) your subscriber id in order to show any personalised content such as time-limited discounts for which you are eligible.
Refund policy
All sales are sold with a 30 day "no questions asked" guarantee.
If you are unhappy with your purchase, drop me an email to request a refund within 30 days of the purchase, and I will happily refund the entire purchase price you paid.
Your Rights
You have the right to access, rectify, erase, restrict-processing, object to processing, or export personal data you share with me. If you would like to exercise these rights please contact me.
Questions about this document?
If you have any questions at all please don't hesitate to send me an email.
Site owner and contact details
Jon Hilton
Unit 12958
PO Box 7169
Poole
BH15 9EL
Email: enquiries@jonhilton.net
Last updated: Feb 19th 2024